Privacy and web cookie policies

We use cookies to improve your experience on our website. If you continue without changing your settings, we’ll assume you are happy to receive all cookies from our website. You can change your cookies settings at any time.

We will use the information collected online to help us understand more about how our site is used by visitors, and to develop and enhance our services for you.

Your privacy

Hope Spring will treat your personal information as confidential and your details will not be given or sold to anyone. Hope Spring also ensures that our privacy policy will comply with data privacy and security legislations applicable in the UK at all times.

We will not sell, lease, distribute, barter or transfer personally identifiable information collected via our website, or by any other means, to a third party unless we are required by law to do so.

When you subscribe to our mailing list, you will start receiving emails from us. You can unsubscribe at any time by sending an unsubscribe request to hello[at]hopespring.org.uk – please include the word unsubscribe in the subject line and ensure you tell us the email address under which you subscribed.

All personal information given to and held by Hope Spring is securely stored and access to it is password protected.

Hope Spring will only utilise personal information in a manner authorised by the provider and for internal administrative purposes.

Under the Data Protection Act, you have the right to:

  • ask us not to process your personal data
  • ask us to provide a copy of the personal data that we hold about you (we will only send requested personal information if we can verify your identity).

If you believe that the information we hold about you (or any part of it) is incorrect or incomplete, please advise us immediately.

Use of Cookies

We may store information about you using cookies. Cookies are files sent by our site to your access device, which we can access when you visit our site in future. We do this to improve your user experience. The cookies we deploy collect no personally identifiable information.

If you continue to use our website, we will assume that you are happy to receive cookies from our website.

If you want to delete any cookies that are already on your computer, please refer to the instructions in the help section of the browser or app used to access our site.

More information on deleting or controlling cookies is available online and the help section of your browser or app. Please note that by deleting our cookies or disabling future cookies, you may not be able to access certain features of our website.

Contacting us about privacy or cookies policy

If you have any question about privacy or cookies policy, you can contact us by email: hello[at]hopespring.org.uk. You can telephone us on: 01981 540470